The Closet Trading Company works with our family of franchisees so that each of them can achieve their greatest potential. Our shared company culture and business approach are reinforced with regular training programs, an engaging social media platform, periodic webinars, seasonal buying guides, monthly support calls, and more. That family-feel is a fundamental pillar of our business model and extends to the clients who patronize every local TCTC store.
Above all, our personalized shopping experience is the distinguishing feature of all TCTC stores. We believe that fashion should be about quality, and shopping should feel like a special, tailored experience. By treating your customer like a client, you establish trust and build a relationship as that client’s stylist. Enroll them in wish-lists, call them when new pieces arrive, and enjoy the fulfillment that comes with a satisfied, loyal TCTC shopper.
We also encourage collaboration among TCTC franchisees to discuss each owner’s unique approach to their local market. We believe that success is built on passion, creativity, and innovation- so why not share yours with your fellow business owners? We love hearing, discussing, and collaborating with franchisees and helping them establish the principles of TCTC while also incorporating the unique charm and flair of your area.